Privacy Policy

1. Introduction

Amp ("we," "us," "our," or "Company") operates the ampplugins.com marketplace. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.

2. Information We Collect

2.1 Account Information

When you create an account on the Amp marketplace, we collect:

• Name and email address
• Password (encrypted)
• Account type (seller or buyer)
• Profile information you choose to provide
• For sellers: Business information, tax identification details

2.2 Payment Information

When you make a purchase or list a product for sale, we collect payment information including:

• Transaction history and amounts
• Purchase details and dates
• Refund and dispute information

Important: We do not directly collect or store credit card numbers, bank account details, or other sensitive payment card information. All payment information is processed and secured by Stripe Connect. See Stripe's Privacy Policy for details on how they handle payment data.

2.3 Usage Data

We automatically collect information about your interactions with our site:

• Pages visited and time spent on each page
• Products viewed and downloaded
• Search queries and filters used
• Device information (type, OS, browser)
• IP address and approximate location
• Referrer source

2.4 Communication Data

If you contact us or communicate with other users through our platform, we collect:

• Support emails and messages
• Dispute communications
• Customer service conversations

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To create and manage your account, process transactions, and deliver products
• Payment Processing: To process payments through Stripe Connect and distribute earnings to sellers
• Communication: To send service updates, security alerts, and respond to inquiries
• Customer Support: To provide technical support and resolve disputes
• Analytics: To understand user behavior and improve our platform
• Marketing: To send promotional emails and updates (with your consent)
• Compliance: To comply with legal obligations and prevent fraud
• Safety: To monitor for security threats and unauthorized access

4. Third-Party Services & Data Sharing

4.1 Service Providers

We share information with trusted third-party service providers who help us operate our platform:

• Stripe Connect: Payment processing, fund transfers, and financial reporting
• Supabase: Database hosting and management
• Analytics Services: Usage analytics and platform insights
• Email Services: Email delivery and customer communications
• Hosting Providers: Website hosting and infrastructure

4.2 Legal Requirements

We may disclose your information if required by law, including:

• Court orders or legal processes
• Government requests
• Investigation of illegal activity
• Protection of our rights or safety

4.3 Business Transfers

If Amp is involved in a merger, acquisition, bankruptcy, dissolution, restructuring, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• HTTPS/SSL encryption for data in transit
• Database encryption for data at rest
• Regular security audits and monitoring
• Restricted access to personal data
• Secure password policies

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You use the platform at your own risk.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your login information
• Understand your preferences
• Analyze site usage
• Prevent fraud and security issues

6.1 Types of Cookies

• Essential Cookies: Required for site functionality
• Performance Cookies: Understand how you use the site
• Functional Cookies: Remember your preferences
• Analytics Cookies: Track site performance

6.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access

You have the right to request access to the personal information we hold about you.

7.2 Correction

You have the right to request that we correct inaccurate or incomplete information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal obligations.

7.4 Portability

You have the right to request a copy of your personal information in a portable, machine-readable format.

7.5 Opt-Out

You may opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

7.6 Exercise Your Rights

To exercise any of these rights, please contact us at hello@ampplugins.com with your request. We will respond within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for 1 year after deletion
• Transaction Data: Retained for 7 years for tax and legal compliance
• Analytics Data: Aggregated data retained indefinitely; individual user data deleted after 12 months
• Support Communications: Retained for 2 years

9. Children's Privacy

The Amp marketplace is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information and terminate the child's account immediately.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not have data protection laws equivalent to your home country. By using the Amp marketplace, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above and, for significant changes, by sending you an email notice. Your continued use of the site constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@ampplugins.com
Website: ampplugins.com
Company: Amp (ampplugins.com)

13. Additional Information for Certain Regions

13.1 California Residents (CCPA)

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale or sharing of personal information. We do not sell personal information. For more information, contact us at hello@ampplugins.com.

13.2 EU/UK Residents (GDPR/UK DPA)

If you are located in the EU or UK, your information is processed in accordance with GDPR/UK DPA regulations. You have additional rights including data portability and the right to lodge a complaint with your local data protection authority.